Update on my AT&T problem. I called on Tuesday and was on hold for over an hour and a half and talked to 6 people. Finally, I got Valerie who told me that she could solve my problem. She found the problem and told me that everything should be fixed by Friday, which is today. I got a call at work from someone who said that the problem was fixed and the ticket would be closed. When I got home, I had no telephone service. I went online and chatted with someone who told me that I should have service after 8:00 pm. He told me to plug my phone into the router and call a 877 number and follow the prompts. I did. I didn't call the 877 number because I had no phone service. I went online again and chatted with "Allen" and he told me that it looked like I should have service. He told me to call the Sales Department and gave me their hours. I asked him how I could call when I didn't have telephone service. I wasn't going to use my cell phone minutes when it is their fault. I guess I will have no choice but to call them tomorrow morning.
BFF MAB is supposed to come over tomorrow. I guess I need to email her and tell her that we will have to communicate via email or cell phone. I don't like to use my cell phone. I share hours with my sister and she uses most of them.
I hope everyone has a good Saturday. If you have to go out in the heat, please be careful and don't get overheated.
1 comment:
Post a Comment